Are your current billing and payment methods relevant in today’s real-time mobile world?
As a secure, cloud-based electronic payment partner, Clearwater Payments delivers a solution set that keeps your utility company on the forefront of payment methods and channels that your customers expect – increasing your e-channel adoption while streamlining and reducing your billing and payment costs.
Additional Features & Benefits:
- Mobile Enabled – Our web-based payment channels are all mobile responsive, dynamically resizing the page elements to any size screen, allowing your customers to easily view and manage their account and make payments on their smartphones. Our text and e-mail alerts deliver proactive notices of payments due, past due alerts and notices of recurring drafts, billing statements and payment links directly to your customers.
- One-Time, Scheduled & Recurring – Customers can make payments when and how they want through our Mobile, Web and Phone channels. Your customers can also create and manage their own mobile wallet and recurring payment enrollments.
- Disbursement – Combining your inbound and outbound payment services is both convenient and cost-efficient for your organization. Our partner, KyckGlobal, provides a payout platform that simplifies the complexity of funding, reporting and tax compliance while offering an array of popular payment types that include: Standard and Same Day ACH, Paper Check, Direct to Debit, PayPal, Stored Value Card, and Cash via MoneyGram. Configurable approval controls and payee validation processes ensure consistent transactions and positive user experiences.
- Stress-Free Integration – Our fresh technology stack and open API architecture allows us to seamlessly and securely integrate with your customer management systems and user interfaces. Direct URL pass, iFrames or API, we can deliver payment data and interfaces as deep or as shallow as you need to create the best experience for your customers and agents.
- Robust Treasury Support – We provide a single gateway and processor solution that saves your organization time and money by:
- Delivering real-time transaction information and reporting
- Settling a single daily deposit that is reconciled to the penny for all payments
- Managing in-flight chargebacks and exceptions on your behalf
- Quick Implementation & Project Resolution – Start accepting payments sooner on your new, fully PCI-certified platform with our configurable, rules-based portal engine that fast-tracks the implementation process and eliminates lengthy project request queues.
- Enhanced Security – Our bill payment platform is backed by a fully PCI-certified solution that employs leading edge security and state-of-the-art fraud detection tools.
- Flexible Pricing – Convenience fee, flat rate, cost-plus, or hybrid model – We work with you to implement a solution that meets your business needs.