Managing Your Business, Your Way:
- You can define your own settings and assign various user access levels and permissions to control your flow of information and functionality – from the everyday user to administrator. Your agents can take payments, void/cancel payments, search users and payment activity, manage recurring enrollments and re-send receipts/notifications.
- As your comprehensive management tool, your portal houses all intelligence reports relevant to your customers – payment activity, deposits, number of calls fielded by your agents, and more.
- Assign, build and view negative customer files to determine those who have an unfavorable banking history, such as numerous NSFs or excessive chargebacks. This information flows throughout your platform to constantly reflect your latest negative history data saving you time and resources.
- Empower your agents with override capabilities – if one of your customers exceeds the number of payment attempts, or reaches any other security threshold, it’s your decision to allow the payment to occur. Override capabilities are controlled by user roles that you define.