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Dedicated Account Management

Every client is important at Clearwater Payments. We provide people-focused solutions with a personal approach.

Your Account Manager Provides:

  • Comprehensive day-to-day and strategic support. From implementation, to payments, to reporting, to deposited funds. We’re here when you need us!
  • Direct liaison to our experienced and knowledgeable client services team for quick and courteous support. Your Account Manager is on-point for you and your customers – bringing supreme simplicity to every payment.
  • Full guidance and status updates throughout the entire implementation lifecycle of your merchant account. We’ll keep you informed during every step of the boarding process – through one convenient contact.
  • Daily, proactive monitoring of chargeback activity or reversals – freeing your staff’s scarce time and resources and enabling them to focus on your core business.
  • Proactive expertise around all relevant industry payment information – including payment industry mandates, interchange, credit and debit network changes, NACHA rules, and more.
  • Ongoing consultative support, including quarterly business reviews and the latest news around the ever-changing facets of the payments industry.