Some Companies Only Provide Dedicated Account Managers for Large or Important Clients.
Every Client is Important at Clearwater Payments.
We provide people-focused solutions with a personal approach. We don’t look at your business type or volume to assign the valuable resources you deserve…just one area that sets us apart.
Your Account Manager Provides:
- Comprehensive day-to-day and strategic support. From implementation, to payments, to reporting, to deposited funds. We’re here when you need us!
- Direct liaison to our experienced and knowledgeable client services team for quick and courteous support. Your Account Manager is on-point for you and your customers – bringing supreme simplicity to every payment.
- Full guidance and status updates throughout the entire implementation lifecycle of your merchant account. We’ll keep you informed during every step of the boarding process — through one convenient contact.
- Daily, proactive monitoring of chargeback activity or reversals – freeing your staff’s scarce time and resources and enabling them to focus on your core business.
- Proactive expertise around all relevant industry payment information – including payment industry mandates, Interchange, credit and debit network changes, NACHA rules, and more.
- Ongoing consultative support, including quarterly business reviews and the latest news around the ever-changing facets of the payments industry.