Clearwater Payments White Paper
In most applications, whether they be mechanical or business, friction is the enemy of efficiency. Every day, consumers are provided new, faster and easier ways to make purchases electronically through their computers or mobile devices. These frictionless transactions are quickly adopted and create customer expectations that transfer to other areas of their personal finance, including bill payment. Adjusting consumer bill view and payment options to be more frictionless improves customer loyalty and satisfaction while improving biller payment metrics and reducing costs.
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