Dallas, TX. November 15, 2019 – Clearwater Payments is teaming up with Accelerated Innovations, the company behind MyMeter®data insight and customer experience, to enhance each other’s current solutions that serve utility providers and their customers.
Clearwater Payments improves the way utility organizations and their customers interact by combining the latest in mobile-centric bill payment with customer service options while providing responsive support and treasury services that conserve client resources and save them money.
AI’s MyMeter is a bridge leveraging utility smart metering infrastructure that gives businesses and homeowners greater control over their energy use. AI’s utility partners realize verified energy savings and improved customer care through improved opportunities to engage, communicate, and empower customers with tools for energy use feedback, alerts, analytics, and prepaid billing. Augmenting this robust suite of services with bill presentment and payment from Clearwater Payments will cover the customer experience from beginning to end and further streamline the business side for the utility. Clearwater Payments is based in Dallas, TX; Accelerated Innovations is headquartered in St. Paul, MN.
“We are proud to bring another top-tier payment processor into the MyMeter family,” says Josh Headlee, founder and CEO of Accelerated Innovations. “The seamless integration with Clearwater allows us to continue to deliver a best-in-class digital customer self-service engagement solution. Providing a one-stop shop for all customer needs in a single cohesive experience, creates a win-win for utilities and those they serve.”
“Clearwater Payments is leading the way in electronic billing and payments to deliver creative, frictionless and secure consumer interactions,” said Bob Wilson, EVP and CRO of Clearwater Payments. “Clearwater’s partnership with AI and the award-winning MyMeter platform creates a unique and comprehensive customer management solution that will ensure both relevance and innovation moving forward.”
About Accelerated Innovations
AI is the team behind MyMeter, the energy engagement platform that powers the digital experience for millions of customers worldwide. MyMeter does everything: electric, water, and gas—all without expensive, lengthy implementations. Utilities partnering with AI realize verified savings and improved customer care through increased engagement opportunities and tools for utility use data, feedback, alerts, analytics, and prepaid billing.